Attends all required trainings and completes educational and developmental tools as assigned.Consistently elevate own artistry skills and the artistry skills of the team.Support promotions, events, and launches to deliver the intended experience for customers.Positive representative of the ABC Company brand, always demonstrating professionalism and poise.Provide excellent customer service and product knowledge, offering full service experience and/or simple service depending on customer’s need.Meets or exceeds all personal goals to positively contribute to the team and the store.Provides the full ABC Company customer service experience in store, delivering sales to meet or exceed targets.The Keyholder will assume role of Manager on Duty as needed and be responsible for operational task follow through, opening, closing, banking, and security of the store. In addition, the Keyholder must bring a positive presence, creating a collaborative work environment on the sales floor, and provide excellent service to meet and exceed store financial goals. The Keyholder provides exceptional customer service by creating a unique, inviting, entertaining, and educational multi-brand shopping destination and demonstrates their artistry skills with clients upon request. Ability & willingness to work flexible hours including but not limited to: opening & closing shifts, Saturday or Sunday shifts, & holidays.A respectful, agile, collaborative, determined, and driven mindset.A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture.1 year or more experience in retail, direct customer sales & service, or hospitality, preferred.Support boutique management team to complete special projects, inventory management duties, adhere to all opening & closing and cash management & return procedures.Share your feedback and ideas to contribute to our overall success Collaborate – whether it’s assisting with cleaning, organizing stock, or innovating a better way of doing things.We are determined to create a safe, healthy environment for our employees and customers Though many customers shop online these days, the store is where we meet many of our customers for the first time ![]()
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